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Information Technology – Service Management System

Accreditation For Information Technology Service Management Systems (ItSMS) Scheme in accordance with ISO 20000.

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Overview

IT Service Management System certification is delivered by certification bodies to organizations that have demonstrated they have implemented a system for the management of IT services. ISO/IEC 20000-1 is the international standard for quality management specifically focused on IT service management. ISO 20000 provides a set of standardized requirements for an IT service management system (SMS).

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